Let’s change the way
customer service
is delivered

We want to spark a movement to connect businesses with
customers through messaging channels.

This is Sparkcentral

About us

We offer a SaaS platform for digital customer service: listen, support and engage with your customers on channels they love. We provide a turnkey enterprise contact center solution integrating a wide range of asynchronous communication channels. Explore the full potential of your customer service by managing all your messaging channels from one platform. It’s easy to use and integrates seamlessly with other external platforms or software.

Effortless Customer Engagement

Ready for the next generation of customer support

We live in a world where convenience is the new loyalty.  That’s why we believe it’s time to change how brands communicate with their customers. The next generation of digital consumers will simply change brands if you are unable to deliver seamless access to your services. It’s the decade of what we believe will be the decade of true customer centricity. Loyalty is not a given, like trust it needs to be earned.

The hyperconnected world

People all over the world are inspired by the convenience global platforms like Uber, Booking.com, and Careem deliver to their customers. They’ve truly changed to being mobile citizens. They are hyper-connected and above all increasingly impatient. Customer expectations have changed. Today’s consumers expect 24/7 availability of communication channels at any given moment in the customer journey. They prefer to communicate with companies at their own pace.

Messaging technology for contact centers

At Sparkcentral we enable you to improve your customer experience and at the same time increase your service operations efficiency. Our visionary SaaS platform for Digital Customer Service, referred to as the AMD (Asynchronous Messaging Distribution) platform, has developed into a well established SaaS platform in the global contact center technology space.

We’re in good company

About our people

A perfect blend of creative and technical skilled people.
There’s no better formula for building the best possible platform in delivering amazing customer experiences.
Let’s work together to change the way customer service is delivered.

Sparkcentral’s Success Story

Our achievements so far


We are proud to say we work with customers in 21 different countries, spread over all 6 continents


We’ve seen customers improving their NPS with 300% when giving their customers the opportunity to contact them through messaging channels.


Our customers have proven the possibility to decrease the total cost of operations with 30% vs. phone

Manage Chat Social Messaging with one Digital Customer Service solution.

Trusted by clients

Let’s change the way
customer service
is delivered

We want to spark a movement to connect businesses with customers through messaging channels.

This is Sparkcentral

About us

We offer a SaaS platform for digital customer service: listen, support and engage with your customers on channels they love.
We provide a turnkey enterprise contact center solution integrating a wide range of asynchronous communication channels. 

Explore the full potential of your customer service by managing all your messaging channels from one platform. It’s easy to use and integrates seamlessly with other external platforms or software.

Effortless Customer Engagement

Ready for the next generation of customer support

We live in a world where convenience is the new loyalty.  That’s why we believe it’s time to change how brands communicate with their customers. The next generation of digital consumers will simply change brands if you are unable to deliver seamless access to your services. It’s the decade of what we believe will be the decade of true customer centricity. Loyalty is not a given, like trust it needs to be earned.

The hyperconnected world

People all over the world are inspired by the convenience global platforms like Uber, Booking.com, and Zappos deliver to their customers. They’ve truly changed to being mobile citizens. They are hyper-connected and above all increasingly impatient. Customer expectations have change

Customer expectations have changed. Today’s consumers expect 24/7 availability of communication channels at any given moment in the customer journey. They prefer to communicate with companies at their own pace.

Messaging technology for contact centers

At Sparkcentral we enable you to improve your customer experience and at the same time increase your service operations efficiency. Our visionary SaaS platform for Digital Customer Service, referred to as the AMD (Asynchronous Messaging Distribution) platform, has developed into a well established SaaS platform in the global contact center technology space.

We’re in good company

About our people

A perfect blend of creative and technical skilled people. There’s no better formula for building the best possible platform in delivering amazing customer experiences. Let’s work together to change the way customer service is delivered.

Sparkcentral’s
Success Story

Our achievements so far

Sparkcentral clients are customer-centric, passionate about customer service,
and widely known for their exceptional customer experience.


We are proud to say we work with customers in 21 different countries, spread over all 6 continents


We’ve seen customers improving their NPS with 300% when giving their customers the opportunity to contact them through messaging channels.


Our customers have proven the possibility to decrease the total cost of operations with 30% vs. phone

Manage Chat Social Messaging with one Digital Customer Service solution.

Trusted by clients