Be where your customers are

People love to message. And they would love to message with your business too! Let your customers choose their preferred channel to reach your company.
Don’t worry about managing all these digital platforms, because we’ll do that for you. Regardless of how customers or prospects engage with you, 
Sparkcentral manages all messages within one simple, multi-channel conversational engagement platform.

WhatsApp

With 2 billion active users worldwide, WhatsApp is definitely the most popular messaging app worldwide! With Sparkcentral, you’re able to handle all WhatsApp messages in one intuitive and easy-to-use platform. Need an official WhatsApp Business number? We are official WhatsApp Partners and we’ll connect you with the official WhatsApp API.

Facebook & Facebook Messenger

With 2.7 billion active users worldwide – Facebook is the biggest social network worldwide. With the rise of mobile messaging, Facebook Messenger is used actively by 1.3 billion users as well. Businesses worldwide are engaging on Facebook and with Sparkcentral you will never miss a message ever again. Whether it’s from comments, ads or direct via Facebook Messenger. 

Instagram

Another member of the billion users club: Instagram. One of the most favorite platforms for companies and customers to meet. A perfect platform to connect with clients early in their customer journey. 

Twitter

With 330 million active users globally, Twitter is an important channel for lots of customers. Answer to your customers opinions and questions on Twitter in our Sparkcentral platform, whether it’s a public tweet or a private message.

In-App/In-Web chat

Make it easy to proactively engage your web or app visitors in a real-time conversation. Synchronize your in-web chat with an in-app chat. In our platform, a chat can start on a website, but can be continued seamlessly inside a mobile app without losing context.

Webforms

Making it really easy for your contact center employees to manage all possible conversations with your customers? With Sparkcentral, all webforms from your website can be integrated into the platform. 

SMS/Text

SMS for business, or better known as business texting lets your customers conveniently send and receive text messages from your business phone number. Business SMS works seamlessly on all mobile devices (Android, iOS, …) and there’s no need for your customers to install any additional app on their mobile phone.

Google Business Messages

Google Business Messages are gaining popularity, and it’s the perfect medium to connect with Google Search users around the globe.

WeChat

Reach more customers in Asia? Engage with your Chinese customers via WeChat. Make sure to connect with your customers through the most powerful messaging channel in China.

Apple Business Chat

Connect up to 1.4 billion active users of Apple devices with iOS 11.3. or higher and handle chats via Apple Business Chat. Talking to customers using iMessage was never this easy. Answer questions, schedule appointments or even make purchases in messages on iPhone or iPad. And since iMessage is already preinstalled on every iPhone or iPad, users can have access easily. 

Telegram

With 100 million active users and over 15 miljard messages a day, Telegram should definitely be on your channel list. With its focus on speed and security Telegram is definitely a must-have for some of your target customers.

RCS

RCS is going to change the way we use SMS and it takes communication with your customers to a whole new level. RCS is a modern messaging app but with a big difference of using the carrier networks instead of the internet. It allows brands to enhance how they engage with customers on many different levels.

Line

And let’s not forget about Line, with almost 1.9 million active users. It’s a fast growing mobile messenger app that’s well-known and loved by customers for its unique characters. Especially in countries like Japan, Taiwan, Indonesia and Thailand Line can be the perfect way to connect with your customers.

Viber

With 2.6 million active users worldwide, Viber is still booming. Add Viber for Business to your multi-channel support and marketing strategy. It’s a low-cost way to connect with your customers via messaging. 

Trusted by clients

Be where your customers
are

People love to message. And they would love to message with your business too! Let your customers choose their preferred channel to reach your company. Don’t worry about managing all these digital platforms, because we’ll do that for you. Regardless of how customers or prospects engage with you, Sparkcentral manages all messages within one simple, multi-channel conversational engagement platform.

WhatsApp

With 2 billion active users worldwide, WhatsApp is definitely the most popular messaging app worldwide! With Sparkcentral, you’re able to handle all WhatsApp messages in one intuitive and easy-to-use platform. Need an official WhatsApp Business number? We are official WhatsApp Partners and we’ll connect you with the official WhatsApp API.

Facebook & Facebook Messenger

With 2.7 billion active users worldwide – Facebook is the biggest social network worldwide. With the rise of mobile messaging, Facebook Messenger is used actively by 1.3 billion users as well. Businesses worldwide are engaging on Facebook and with Sparkcentral you will never miss a message ever again. Whether it’s from comments, ads or direct via Facebook Messenger. 

Instagram

Another member of the billion users club: Instagram. One of the most favorite platforms for companies and customers to meet. A perfect platform to connect with clients early in their customer journey. 

Twitter

With 330 million active users globally, Twitter is an important channel for lots of customers. Answer to your customers opinions and questions on Twitter in our Sparkcentral platform, whether it’s a public tweet or a private message.

In-App/In-Web chat

Make it easy to proactively engage your web or app visitors in a real-time conversation. Synchronize your in-web chat with an in-app chat. In our platform, a chat can start on a website, but can be continued seamlessly inside a mobile app without losing context.

Webforms

Making it really easy for your contact center employees to manage all possible conversations with your customers? With Sparkcentral, all webforms from your website can be integrated into the platform. 

SMS/Text

SMS for business, or better known as business texting lets your customers conveniently send and receive text messages from your business phone number. Business SMS works seamlessly on all mobile devices (Android, iOS, …) and there’s no need for your customers to install any additional app on their mobile phone.

Google Business Messages

Google Business Messages are gaining popularity, and it’s the perfect medium to connect with Google Search users around the globe.

WeChat

Reach more customers in Asia? Engage with your Chinese customers via WeChat. Make sure to connect with your customers through the most powerful messaging channel in China.

Apple Business Chat

Connect up to 1.4 billion active users of Apple devices with iOS 11.3. or higher and handle chats via Apple Business Chat. Talking to customers using iMessage was never this easy. Answer questions, schedule appointments or even make purchases in messages on iPhone or iPad. And since iMessage is already preinstalled on every iPhone or iPad, users can have access easily. 

Telegram

With 100 million active users and over 15 miljard messages a day, Telegram should definitely be on your channel list. With its focus on speed and security Telegram is definitely a must-have for some of your target customers.

RCS

RCS is going to change the way we use SMS and it takes communication with your customers to a whole new level. RCS is a modern messaging app but with a big difference of using the carrier networks instead of the internet. It allows brands to enhance how they engage with customers on many different levels.

Line

And let’s not forget about Line, with almost 1.9 million active users. It’s a fast growing mobile messenger app that’s well-known and loved by customers for its unique characters. Especially in countries like Japan, Taiwan, Indonesia and Thailand Line can be the perfect way to connect with your customers.

Viber

With 2.6 million active users worldwide, Viber is still booming. Add Viber for Business to your multi-channel support and marketing strategy. It’s a low-cost way to connect with your customers via messaging. 

Trusted by clients