This Cookie Policy informs you about the use of cookies on our website (hereinafter the “Website”) so that you can easily manage your cookie settings.

This Cookie Policy should be read together with our Privacy Policy, which can be found here.


This Cookie Policy applies to all Sparkcentral Companies as defined below:


(head office and main establishment)

Sparkcentral Europe NV

BE 0568.564.411

Kempische Steenweg 311 b6.01

B – 3500 Hasselt


Responsible person for data protection:

Pieter Lievens

United States


Sparkcentral Inc.

Mission Street 535 Floor 17

CA 94105 San Francisco


References to “Sparkcentral”, “we”, “us” or “our” in this Cookie Policy include both of the above entities. “You” refers to you, as a user of our service(s).


Cookies are small text files that are stored on your computer or mobile device via your browser. This text file stores certain information, such as your language preference. When you later visit the website again, this cookie will be sent to the website again, so that the website can recognize your browser and thus remember your language preference.

The Belgian Act on Electronic Communications (transposition of the European e-Privacy Directive) and the General Data Protection Regulation (EU) 2016/679 applies to them.

Some of the cookies that we use on our Website are essential to make our Website work, others enable us to provide you a better, faster and safer user experience.

Cookies are often grouped in the following categories:

  • “session cookies”: cookies that are automatically erased once the user exits the web browser window;
  • “persistent cookies”: cookies that are placed on a user’s hard drive and stay there for a certain period of time (cookies can expire after several minutes, days or years);
  • “own cookies”: cookies that are developed and placed by the website operator itself; and
  • “cookies from third parties”: cookies that are placed by a website that belongs to a domain different from the one shown in the address bar of the website.

You will find more information on the specific cookies that we use on our Website in point III below, and you will learn how to manage these cookies – including, if desired, how to delete them – under point IV.


Please find below a list of the cookies that we are using on our Website:

Type of cookie Purpose of the cookie Name of the cookie Own cookie / third party cookie Storage period
Analytical cookie

This cookie allows us to recognize the visitors of our  Website, to count the number of visitors and to identify the way in which they navigate. This allows us to improve the user navigation and to ensure that visitors can faster and easier find what they need.

In particular, we are using Google Analytics cookies on our Website.

[] Google Analytics [] Third party cookie [] max 2 years

Functional cookie


These cookies make it easier for our Website to work, makes it more pleasant for visitors, and ensures that you have a more personalized browsing experience. For example, these cookies can remember your language preferences, whether or not you are using our Website for the first time, if you have accepted our cookie banner, etc.

[] Sparkcentral session

[] Cookie message

[] Own cookie

[] Own cookie

[] will be deleted after each session

[] will be deleted after each session

Targeting / advertisement cookie Our Website and marketing emails use targeting cookies in order to track statistics of visitors and to send you personalised messages, advertisements and promotions.

[] Google AdWords

[]Hubspot (hstc, hubspotutk)

[] LinkedIn (lidc)

[] Third Party Cookie

[] Third Party Cookie

[] Third Party Cookie

[] max 1 year

[] max 13 months

[] max 1 year


All major internet browsers allow you to manage cookies installed on your computer or mobile device.

In case you do not want this Website to place cookies on your computer or mobile device, you may limit or delete this easily by adjusting your browser or mobile settings. You can also set your browser or mobile settings to notify you each time you receive a cookie on your computer or mobile device, so that you can decide whether or not to accept it.

However, please note that when you disable certain cookies, it is possible that certain parts of our Website will no longer function properly and you will no longer enjoy an optimal user experience.


From time to time, we may need to change this Cookie Policy, for example in case of use of new functionalities on our Website. We therefore encourage you to regularly review this Cookie Policy. Important amendments will be announced on our Website. This version of the Cookie Policy was last modified on January 29th, 2020.


If you have any questions regarding this Cookie Policy, please contact us by sending an email to