Grow your business
with messaging at scale

Companies all over the world use Sparkcentral to support their customers. That’s because our platform has a strong base but is also perfectly designed for messaging at scale. No matter what industry you are in – you’ll always find a Sparkcentral solution that’s perfect for making your customers experience effortless.

Insurance

Insurance companies are moving into an insurtech world. Using messaging apps together with chatbots can be an added value, especially in handling claims and assembling information for administrative inquiries.

Retail & e-commerce

Keeping customers happy in retail & e-commerce means making every interaction matter. Make sure they get the support they need – whenever they’re interacting with your brand. Happy shoppers are repeat customers – and that’s exactly what your retail brand needs. 

Logistics

High volumes of calls, emails and messages? Logistics companies deal with lots of repetitive questions about deliveries, rescheduling and complaints. Transform your customer experience with messaging, automation and chatbots. 

Banking

Delivering seamless support in banking can be challenging. Sparkcentral allows your team to give advice and answer questions faster. With the highest standard of data security you can ensure that all of it stays safe and sound – giving your customers peace of mind and an effortless experience. 

Government

Utility and government organisations are challenged with the new normal: providing the best possible citizen and employee experience at scale. Responding to COVID-19 inquiries, managing remote workforces and implementing contact tracing. Sparkcentral’s easy-to-use and secure customer engagement platform is perfect to centralize all communications, workflows and trends.

Education

Education looks nothing like it did a year ago. Schools worldwide have to adapt to the new normal and providing students with education via remote learning is challenging. We’ve noticed that Sparkcentral is an excellent solution to provide faster and more convenient support for students, parents and faculty members. 

Telco

For telecom providers, a fast and effortless support has always been a challenge. It’s not enough to have the fastest network or the best prices. Brands in telecommunication need to provide the best customer service. Sparkcentral can definitely empower you to connect with customers and provide them everything they need to know right away. 

Travel

Guide your travellers throughout their journey by being available anytime and anywhere. For travel brands, delivering personal, frictionless, five-star customer experiences is key to build brand loyalty and increase customer satisfaction. 

Manufacturing

Delivering effortless experiences for your suppliers, distributors and customers? Let Sparkcentral’s Engagement Platform help you to build better experiences for everyone in your supply chain, while you stay focused on producing high quality goods on time! 

Tech

As a tech brand, you need to exceed expectations and stay ahead all the time. Connect with your customers on platforms they love to use and make their lives effortless. Optimise your messaging strategy with an AI and chatbot strategy. 

Media & entertainment

 

Make sure to connect with your customers when they’re interacting with your content on all different types of channels. Get to know your customers via a personalized approach and gather data to provide them in the future with content and products they enjoy the most. 

Consumer goods

Connect with your customers throughout every phase of their customer journey on the channels they love to use. Whether they’re doing product research, making an in-store purchase or writing an online review. Measure performance of products, trends and make your customer experience effortless. 

Trusted by clients

Grow your business with messaging at scale

Companies all over the world use Sparkcentral to support their customers. That’s because our platform has a strong base but is also perfectly designed for messaging at scale. No matter what industry you are in – you’ll always find a Sparkcentral solution that’s perfect for making your customers experience effortless.

Insurance

Insurance companies are moving into an insurtech world. Using messaging apps together with chatbots can be an added value, especially in handling claims and assembling information for administrative inquiries.

Retail &
e-commerce

Keeping customers happy in retail & e-commerce means making every interaction matter. Make sure they get the support they need – whenever they’re interacting with your brand. Happy shoppers are repeat customers – and that’s exactly what your retail brand needs. 

Logistics

High volumes of calls, emails and messages? Logistics companies deal with lots of repetitive questions about deliveries, rescheduling and complaints. Transform your customer experience with messaging, automation and chatbots. 

Banking

Delivering seamless support in banking can be challenging. Sparkcentral allows your team to give advice and answer questions faster. With the highest standard of data security you can ensure that all of it stays safe and sound – giving your customers peace of mind and an effortless experience. 

Government

Utility and government organisations are challenged with the new normal: providing the best possible citizen and employee experience at scale. Responding to COVID-19 inquiries, managing remote workforces and implementing contact tracing. Sparkcentral’s easy-to-use and secure customer engagement platform is perfect to centralize all communications, workflows and trends.

Education

Education looks nothing like it did a year ago. Schools worldwide have to adapt to the new normal and providing students with education via remote learning is challenging. We’ve noticed that Sparkcentral is an excellent solution to provide faster and more convenient support for students, parents and faculty members. 

Telco

For telecom providers, a fast and effortless support has always been a challenge. It’s not enough to have the fastest network or the best prices. Brands in telecommunication need to provide the best customer service. Sparkcentral can definitely empower you to connect with customers and provide them everything they need to know right away.

Travel

Guide your travellers throughout their journey by being available anytime and anywhere. For travel brands, delivering personal, frictionless, five-star customer experiences is key to build brand loyalty and increase customer satisfaction. 

Manufacturing

Delivering effortless experiences for your suppliers, distributors and customers? Let Sparkcentral’s Engagement Platform help you to build better experiences for everyone in your supply chain, while you stay focused on producing high quality goods on time! 

Tech

As a tech brand, you need to exceed expectations and stay ahead all the time. Connect with your customers on platforms they love to use and make their lives effortless. Optimise your messaging strategy with an AI and chatbot strategy. 

Media & entertainment

Make sure to connect with your customers when they’re interacting with your content on all different types of channels. Get to know your customers via a personalized approach and gather data to provide them in the future with content and products they enjoy the most. 

Consumer goods

Connect with your customers throughout every phase of their customer journey on the channels they love to use. Whether they’re doing product research, making an in-store purchase or writing an online review. Measure performance of products, trends and make your customer experience effortless. 

Trusted by clients